Feeling like you don’t have the support or the knowledge needed to grow your project?
Still waiting a reply from your webmaster, hoping it won’t be the usual “I can’t do that”?
Tired of puzzling quotes, absurd hourly fees, and epic delays on delivery?
Focus on your business.
And let us take care of WordPress.
Your WordPress team
2800+
Closed tickets
300+
Customers
5
WordPress experts
Daniele
Founder
Giacomo
Team leader
Roberto
WP Support
Cesare
WP Support
Zubair
WP Support
Better WordPress support
FIXED PRICE
Stop waiting for quotes from your developer. We offer fixed price solutions.
PEACE OF MIND
We take care of your site. It will always be safe and updated for you and your clients.
FAST
Answers in 24 hours, quick turnaround, no time wasted.
Choose the plan that suits you
Abbonamenti - Unlimited
RelaxDon't worry about it
- €39/month€35/month€105/quarter (€12 saved)
- Unlimited requests
- Maintenance
- Double cloud backup
- Safe site
- Uptime & SSL monitoring
- €500+ of premium plugins
- Activity report
- Backup restore
- -Response time
- EmailSupport
TOP!Grow your business
- €99/month€89/month€267/quarter (€30 saved)
- Maintenance
- Double cloud backup
- Safe site
- Uptime & SSL monitoring
- €500+ of premium plugins
- Activity report
- Backup restore
- 24 hoursResponse time
- TicketSupport
Not ready for a subscription?
Get a support ticket for €89
How we will help you
Unlimited tickets
Our TOP and VIP plans come with unlimited support!
The tickets include content edits, WordPress problem fixes, setup of new plugins, configuration changes, CSS adjustments.
Do not include custom development, adding features not present in a theme/plugin, graphic design work.
Learn more in our FAQs.
Maintenance
Regular WordPress & plugins updates to keep your site safe and working properly.
Database cleaning and optimization to improve loading time.
Double cloud backup
Maximum reliability with two (2!) daily backups, stored in the cloud. The best technology in order to avoid bad surprises.
Safe site
Your site will be safe and constantly monitored from attacks, malware, and data loss.
Uptime & SSL monitoring
Is your website UP? Your SSL certificate OK? 24x7 monitoring, to spot problems before your visitors do.
Activity report
Each month you'll receive via email a report with the summary of updates, backups, scans, and more. We report our work in a simple language - no need to be technical.
How does it work?
- 1
Buy a subscription plan
Choose the plan that suits you
- 3
Activation
The service will be active within 24 hours!
- 2
Fill-in the form
You'll be requested to provide the access details
- 4
Let us take care of it
WP-OK will take care of your site, so you can sleep like a baby
Frequent questions
Do I have to commit to a contract?
Our subscription plans don’t involve long-term contracts, set-up fees, or cancellation fees. We believe in collaboration, based on mutual satisfaction.
You can cancel your service anytime.
What happens if I'm not happy with you?
We know we do things well, so we provide a 100% Satisfaction Guarantee for all our services – or else, you can get your money back.
What if I have more than one website?
Our support plans are designed for one WordPress installation. If you have more than one website, you can sign up for multiple subscription plans.
Do you offer phone support?
To provide an effective, efficient, and affordable global support, we opt for email support. We have made it as simple as possible for you to open tickets and get excellent support.
I don't have a website yet. Can you build one for me?
Our support plans are for existing websites. We don’t provide website-building services.
Do I have to provide details of my website and hosting access?
Yes, because we can’t work without this access. However, rest assured that our customer’s privacy is vital for us, and we adhere to the GDPR directives as detailed in our privacy policy.
Which support plan suits me better?
If you’re only looking for peace of mind and have no need for frequent changes, RELAX is the best option for you. If your business is growing and you want to improve your website constantly, then the TOP and VIP plans are what you need!
Do you offer sales for Christmas, Black Friday, and mid-summer?
No. We have decided to offer our best price every day of the year. Plus, we believe that your web project should not be put on hold until sales season comes along.
Unlimited tickets? It sounds too good to be true!
Well, WP-OK’s mission is to help serious website owners like you, with a reliable WordPress support service.
We offer our customers all the support they need, and we want to serve them better!
We provide unlimited support under these three simple rules:
- You can only submit one ticket at a time;
- Each ticket is for one specific request;
- Tickets are for small changes or fixes (read below on what’s included and what’s not).
What kind of support is included in my unlimited tickets? And what's NOT included?
Your unlimited tickets include support on content edits, WordPress problem fixes, setup of new plugins, configuration changes, or CSS adjustments. They do not include any custom development, adding features that is currently missing in a theme/plugin, or graphic design work.
Let’s see some examples:
EXAMPLE 1
- Included: Change the website logo with the image you have provided.
- Not included: Design a new logo for your website.
EXAMPLE 2
- Included: Add a page to your site (with content and images you have provided).
- Not included: Develop a plugin to display inventory and products stock on a page.
EXEMPLE 3
- Included: Install and configure a plugin to add new features to your site.
- Not included: Customize a plugin to add features that are not present (but we offer custom development for this purpose).
EXAMPLE 4
- Included: Edit the “About us” page with the text you have provided.
- Not included: Write and design a layout for your “About us” page.
However, when in doubt, just open a ticket – and we’ll let you know if the request is included in the unlimited tickets.
What do our customers say?
I could not recommend WP-OK more. They’ve exceed all our expectations.
These guys respond to emails within minutes (not sure how they do it with the time difference we work with!), fix issues within few hours and recommended solutions for problems we’ve been struggling with for months. It seems nothing is impossible for them.
And most importantly they speak a language we understand 😉
Kasia Triantafelo Hubud Co-Working Space
Top service for a bargain! When I decided to try WP-OK I was afraid the service was too good to be true: maintenance and support of a WordPress site for less than 100€/month? But it was true: Daniele Besana has built an excellent service that enables people that are serious about online businesses to save time & money without complications.
Giulio Gaudiano YouMediaWeb
Working with WP-OK has been a relief. They immediately fixed things that my previous support service could never do. I found myself having someone taking care of my site, like if he was working IN my company.
Whenever I ask for help, they understand what I need and never fail to deliver. And I can relax!
Alberto Cabas Vidani FotoComeFare
I found in WP-OK a very professional service, willing to listen to our needs and able – quickly – to propose valid solutions. Entrusting our website maintenance has been a great choice: beside the comfort that working with a real expert gives, Daniele’s enthusiasm and willingness to propose new solutions and constant improvements is a real asset for our online company.
Benedetta Riccomi Lexenia S.r.l.
Where are our Customers?
or contact us for more information