If for any reason you’re not satisfied with our services, within the fitst 14 days we ’ll refund your money. With WP-OK, you have nothing to lose, so try us!
Your website is offline? There's an error on the pages? Something stopped working? Don't worry: our emergency support will take care of it!
We keep your site fast for your visitors' and Google's happiness.
Safety first: we monitor your site constantly to prevent attacks, malware, and data loss.
Regular WordPress & plugin updates to keep your site safe and working properly. Database cleaning and optimization to improve loading time.
Did your website go offline? Your SSL certificate expired? We monitor your site 24/7 to spot problems before your visitors do.
Maximum reliability with daily backups, stored in the cloud. We use the best technologies to avoid bad surprises. For e-commerce websites: the real-time backups included in the SHOP plan won't make you loose any order.
A team of experts always available to fix problems and perform small edits on your WordPress site. Our support comes with a fixed price, no hourly cap!
With our Relax+ and Advanced plans you'll receive advanced support designed for e-commerce websites, subscription services, and e-learning platforms.
All major edits are tested on a copy of your website before implementation and launch.
We monitor your checkout pages daily to make sure that any anomaly is addressed before your customers even notice.
Our subscription plans include the installation of the best premium plugins, worth over €500. This way you won't have to worry about licenses and renewals.
Each month you'll receive a report with a summary of the updates, backups, scans, and more. We report our work in plain language - no need to know technical jargon.
With WP-OK you have a team of WordPress experts who take care of your site and all the technical aspects.
Stop worrying about WordPress and start growing your business.
WP-OK’s mission is to provide serious website owners like you with a reliable WordPress support service.
We offer our customers all the support they need, under these three simple rules:
Unlimited support includes: support on content edits, WordPress problem fixes, setup of new plugins, configuration changes, or CSS adjustments.
Unlimited support does not include: custom development, adding features that are currently missing in a theme or plugin, or graphic design work.
Let’s see some examples:
This said, when in doubt, just open a ticket – we’ll let you know if the request is included in the unlimited support plan.
The Relax plan lets you sleep like a baby, while we take care of the maintenance and security of your website.
It does not include edits or changes, but we’re happy to provide you with a quote when needed.
Our subscription plans don’t involve long-term contracts, set-up fees, or cancellation fees. We believe in collaboration, based on mutual satisfaction. You can cancel your service anytime.
We know we do things well, so we provide a 14-day 100% Satisfaction Guarantee for all our services. If you are not happy, you can get your money back.
Yes, no strings attached.
Yes, you can upgrade or downgrade your plan anytime from your Client Area.
Our support plans are designed for one WordPress installation. If you have more than one website, you can sign up for multiple subscription plans.
We provide email support, and we’re committed to make it the best we can.
With WP-OK, you have access to a team of experts.
Every request will be assigned to the right person.
This way we’re way more efficient than an individual freelancer who has limited time and knowledge.
Yes, we can’t work without this information. However, rest assured that our customer’s privacy is vital for us, and we adhere to the GDPR directives as detailed in our privacy policy.
If you’re only looking for peace of mind and have no need for frequent changes, the RELAX plan is the best option for you. If your business is growing and you are looking to improve your website’s performance regularly, then we recommend the TOP plan. If you sell online using WooCommerce, then SHOP is the ideal plan for your ecommerce store.
Our support plans are for existing websites. We don’t provide website-building services, but we have great partners that can help you with that.
Sure, our invoices are always available in your Client Area.
No. We have decided to offer our best price every day of the year. Plus, we believe that your web project should not be put on hold until sales season comes along.
Managing your business shouldn’t mean taking care of website maintenance. Drive growth by letting us take care of technicalities. Sleep easy with WP-OK’s support, knowing that your site will always be secure and optimized for best performance.
WP-OK offers a fixed-price solution with guaranteed results. Get your WordPress site back in shape or get your money back – as simple as that.
No more quotes or hourly rates and no further delays!
Great
WP-OK B.V.
Pieter Langendijkstraat 33-4
1054XX Amsterdam (The Netherlands)
Registration N.: 77234073
VAT: NL860943161B01
Made with ❤️ in The Netherlands and Italy. © 2015-2022
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