WordPress support plans

Save time and drive results

Buy the subscription plan that suits you best

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Wait for the service activation. It takes less than 24 hours!

Relax, we will take care of your WordPress site

BASIC WEBSITE

Blogs, portfolio or showcase sites

Quarterly
Yearly

Relax

to sleep peacefully
49 / month
  • Unlimited edits
  • Speed optimization
  • Emergency support
  • 24x7 security
  • Premium plugins (€500+)
  • Maintenance
  • Cloud backup
  • Uptime and SSL monitoring
  • Activity report

Top

unlimited edits
99 / month
  • Unlimited edits
  • Speed optimization
  • Emergency support
  • 24x7 security
  • Premium plugins (€500+)
  • Maintenance
  • Cloud backup
  • Uptime and SSL monitoring
  • Activity report

Relax

to sleep peacefully
499 / yearly
  • Unlimited edits
  • Speed optimization
  • Emergency support
  • 24x7 security
  • Premium plugins (€500+)
  • Maintenance
  • Cloud backup
  • Uptime and SSL monitoring
  • Activity report

Top

unlimited edits
999 / yearly
  • Unlimited edits
  • Speed optimization
  • Emergency support
  • 24x7 security
  • Premium plugins (€500+)
  • Maintenance
  • Cloud backup
  • Uptime and SSL monitoring
  • Activity report

ADVANCED WEBSITE

WooCommerce, membership, e-learning sites

Quarterly
Yearly

Relax +

to sleep peacefully
79 / month
  • Unlimited edits
  • Speed optimization
  • Emergency support
  • 24x7 security
  • Advanced feature support
  • Test on staging
  • Premium plugins (€500+)
  • Maintenance
  • Realtime cloud backup
  • Uptime and SSL monitoring
  • Activity report

Advanced

unlimited edits
149 / month
  • Unlimited edits
  • Speed optimization
  • Emergency support
  • 24x7 security
  • Advanced feature support
  • Test on staging
  • Premium plugins (€500+)
  • Maintenance
  • Realtime cloud backup
  • Uptime and SSL monitoring
  • Activity report

Relax +

to sleep peacefully
799 / yearly
  • Unlimited edits
  • Speed optimization
  • Emergency support
  • 24x7 security
  • Advanced feature support
  • Test on staging
  • Premium plugins (€500+)
  • Maintenance
  • Realtime cloud backup
  • Uptime and SSL monitoring
  • Activity report

Advanced

unlimited edits
1.499 / yearly
  • Unlimited edits
  • Speed optimization
  • Emergency support
  • 24x7 security
  • Advanced feature support
  • Test on staging
  • Premium plugins (€500+)
  • Maintenance
  • Realtime cloud backup
  • Uptime and SSL monitoring
  • Activity report
100% Satisfaction guarantee. Love it or get your money back.

If for any reason you’re not satisfied with our services, within the fitst 14 days we ’ll refund your money. With WP-OK, you have nothing to lose, so try us!

  • Emergency support

    Your website is offline? There's an error on the pages? Something stopped working? Don't worry: our emergency support will take care of it!

  • Speed optimization

    We keep your site fast for your visitors' and Google's happiness.

  • Security

    Safety first: we monitor your site constantly to prevent attacks, malware, and data loss.

  • Maintenance

    Regular WordPress & plugin updates to keep your site safe and working properly. Database cleaning and optimization to improve loading time.

  • Website monitoring

    Did your website go offline? Your SSL certificate expired? We monitor your site 24/7 to spot problems before your visitors do.

  • Cloud backup

    Maximum reliability with daily backups, stored in the cloud. We use the best technologies to avoid bad surprises. For e-commerce websites: the real-time backups included in the SHOP plan won't make you loose any order.

  • Unlimited edits

    A team of experts always available to fix problems and perform small edits on your WordPress site. Our support comes with a fixed price, no hourly cap!

  • Advanced support for complex sites

    With our Relax+ and Advanced plans you'll receive advanced support designed for e-commerce websites, subscription services, and e-learning platforms.

  • Staging site testing

    All major edits are tested on a copy of your website before implementation and launch.

  • Checkout monitoring

    We monitor your checkout pages daily to make sure that any anomaly is addressed before your customers even notice.

  • Premium plugins

    Our subscription plans include the installation of the best premium plugins, worth over €500. This way you won't have to worry about licenses and renewals.

  • Activity report

    Each month you'll receive a report with a summary of the updates, backups, scans, and more. We report our work in plain language - no need to know technical jargon.

A team of experts

Available for you

With WP-OK you have a team of WordPress experts who take care of your site and all the technical aspects.
Stop worrying about WordPress and start growing your business.

We're certified:

FAQ

WP-OK’s mission is to provide serious website owners like you with a reliable WordPress support service.

We offer our customers all the support they need, under these three simple rules:

  1. You can submit one ticket at the time;
  2. Each ticket is for one specific request;
  3. Tickets are for small edits or fixes (read below what’s included and what isn’t).

Unlimited support includes: support on content edits, WordPress problem fixes, setup of new plugins, configuration changes, or CSS adjustments.

Unlimited support does not include: custom development, adding features that are currently missing in a theme or plugin, or graphic design work.

Let’s see some examples:

EXAMPLE 1

  • Included: Change the website logo with an image you have provided.
  • Not included: Design a new logo for your website.

EXAMPLE 2

  • Included: Add a page to your site (with content and images you have provided).
  • Not included: Develop a plugin to display inventory and product stock on a page.

EXEMPLE 3

  • Included: Install and configure a plugin to add new features to your site.
  • Not included: Customize a plugin to add features that are not present (but we offer custom development for this purpose).

EXAMPLE 4

  • Included: Edit the “About us” page with the text you have provided.
  • Not included: Write and design a layout for your “About us” page.

 

This said, when in doubt, just open a ticket – we’ll let you know if the request is included in the unlimited support plan.

The Relax plan lets you sleep like a baby, while we take care of the maintenance and security of your website.

It does not include edits or changes, but we’re happy to provide you with a quote when needed.

Our subscription plans don’t involve long-term contracts, set-up fees, or cancellation fees. We believe in collaboration, based on mutual satisfaction. You can cancel your service anytime.

We know we do things well, so we provide a 14-day 100% Satisfaction Guarantee for all our services. If you are not happy, you can get your money back.

Yes, no strings attached.

Yes, you can upgrade or downgrade your plan anytime from your Client Area.

Our support plans are designed for one WordPress installation. If you have more than one website, you can sign up for multiple subscription plans.

We provide email support, and we’re committed to make it the best we can.

With WP-OK, you have access to a team of experts.

Every request will be assigned to the right person.

This way we’re way more efficient than an individual freelancer who has limited time and knowledge.

Yes, we can’t work without this information. However, rest assured that our customer’s privacy is vital for us, and we adhere to the GDPR directives as detailed in our privacy policy.

If you’re only looking for peace of mind and have no need for frequent changes, the RELAX plan is the best option for you. If your business is growing and you are looking to improve your website’s performance regularly, then we recommend the TOP plan. If you sell online using WooCommerce, then SHOP is the ideal plan for your ecommerce store.

 

Our support plans are for existing websites. We don’t provide website-building services, but we have great partners that can help you with that.

Sure, our invoices are always available in your Client Area.

No. We have decided to offer our best price every day of the year. Plus, we believe that your web project should not be put on hold until sales season comes along.

 

Trust the experts, trust WP-OK

Managing your business shouldn’t mean taking care of website maintenance. Drive growth by letting us take care of technicalities. Sleep easy with WP-OK’s support, knowing that your site will always be secure and optimized for best performance.

WP-OK offers a fixed-price solution with guaranteed results. Get your WordPress site back in shape or get your money back – as simple as that.

No more quotes or hourly rates and no further delays!

Exceptional

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