Emergency support

Fast assistance for urgent matters

Quick intervention for critical errors, blocked login, offline sites...

What kind of problems does

the emergency service solve?

Offline site

Error 500, 503, gateway timeout, or blank pages, all solved in the blink of an eye.

Database issues

Unability to connect to the database, corrupted tables, crashes.

PHP errors

PHP errors caused by incompatible updates or plugins.

Plugin incompatibility

System errors following WordPress, plugin or theme updates.

Dashboard access

Errors that do not allow you to connect to the WordPress management panel.

Non-visible pages

Error 404, blank pages or pages with code that shouldn’t be there.

A team of experts available for you

WordPress Complete Support and Management

Daniele Besana
We're certified:

FAQ

WP-OK’s mission is to help you sleep without worries.

The WordPress emergency support service is designed to help you if your site has an unexpected error.

This can be caused by WordPress, plugins or theme updates, but also by changes in your hosting, or by code errors.

What to do in these cases?

With our WordPress management subscriptions, these situations will no longer be a nightmare.

Just send us a request for help (if we haven’t already noticed the problem through our constant monitoring!) and our team will give it priority.

Our team is always online and we prioritize emergencies, usually responding within 2 business hours.

We have an average response time of 12 hours Monday through Friday for all types of requests, although it’s usually much less.

The Advanced plan has priority support with an average response time of 2 hours.

On weekends we only respond to emergencies (offline site or checkout issues).

Focus on your business
and let us take care of WordPress.

WP-OK is a WordPress and WooCommerce website management service. A team of experts who take care of your site.

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