We believe in transparency and in this page we share data and metrics from our support team.
Trustpilot
Support team metrics
HelpScout Dashboard
Real-time support metrics - Last 30 days
Happiness Score
100%
Aug 4 - Sep 4
New Tickets
Aug 4 - Sep 4
Response Time
3h 46m
Average response time
Aug 4 - Sep 4
First Response Time
3h 45m
Average first response time
Aug 4 - Sep 4
Emergency Response Time
1h 1m
Tempo medio emergenze
Aug 4 - Sep 4