We believe in transparency and in this page we share data and metrics from our support team.
Trustpilot
Support team metrics
HelpScout Dashboard
Real-time support metrics - Last 30 days
Happiness Score
94%
Aug 24 - Sep 24
New Tickets
Aug 24 - Sep 24
Response Time
3h 21m
Average response time
Aug 24 - Sep 24
First Response Time
3h 42m
Average first response time
Aug 24 - Sep 24
Emergency Response Time
1h 41m
Tempo medio emergenze
Aug 24 - Sep 24