We believe in transparency and in this page we share data and metrics from our support team.
Trustpilot
Support team metrics
HelpScout Dashboard
Real-time support metrics - Last 30 days
Happiness Score
100%
Aug 5 - Sep 5
New Tickets
Aug 5 - Sep 5
Response Time
3h 48m
Average response time
Aug 5 - Sep 5
First Response Time
3h 56m
Average first response time
Aug 5 - Sep 5
Emergency Response Time
0h 58m
Tempo medio emergenze
Aug 5 - Sep 5