Hourly Support Packages

The support you need,
available when you need it.

All the advantages of hourly support

Pay what you use

Real-time report of the time spent on each task, down to the minute. (example)

True experts

Our selected experts have at least 10 years of experience in WordPress support.

Save time

No quotes or delays. On-demand support with replies in a matter of hours.

For more websites

You can ask support for more sites, yours or of your customers.

More requests

You can send more requests at the same time.

No expiration

The hours you bought do not expire, you can use them when you need.

What can do for you a WordPress expert?

Indication of average time

  • Small design edits
    Small design edits 30-60 minutes

    Move elements, adjust for mobile, or customize an existing page.
    ℹ️ The time required depends on the complexity of the design and the features requested.

  • Transfer to a new hosting
    Transfer to a new hosting ~1 hour

    Transfer the website to a new hosting, including mailboxes.
    ℹ️ The time required depends on the number of websites and e-mail mailboxes to transfer.

  • Domain change
    Domain change ~1,5 hour

    Move a site to a new domain, redirecting the traffic to avoid impact on SEO.
    ℹ️ The time required depends on the complexity of the site.

  • Web Vitals Optimization
    Web Vitals Optimization 3-4 hours

    Optimization according to Google PageSpeed and Core Web Vitals.
    ℹ️ The time required depends on the complexity of the page and site structure.

  • Built a page from a template
    Built a page from a template 3-4 hours

    Implement a new customized page template (design provided by the customer).
    ℹ️ The time required depends on the complexity of the page and design requested.

  • Plugin customization
    Plugin customization 3-4 hours

    Development work to customize an existing plugin.
    ℹ️ The time required depends on the complexity of the customization.

  • Data import/export
    Data import/export 6-8 hours

    Solutions to exchange data between different systems.
    ℹ️ The time required depends on the data structure and complexity.

  • API integration with external services
    API integration with external services 8-10 hours

    Development work to integrate external services via API (provided by the external service).
    ℹ️ The time required depends on the complexity of the request and API features.

Hourly Support Packages

5 hours

€79/hour
395one-time
  • Senior WordPress experts
  • 5 hours without expiration
  • For development work and website customizations
  • Support via e-mail or Slack
  • Real-time report

10 hours

€69/hour
690one-time
  • Senior WordPress experts
  • 10 hours without expiration
  • For development work and website customizations
  • Support via e-mail or Slack
  • Real-time report

20 hours

€59/hour
1180one-time
  • Senior WordPress experts
  • 20 hours without expiration
  • For development work and website customizations
  • Support via e-mail or Slack
  • Real-time report

A team of experts

Available for you

With WP-OK you have a team of WordPress experts who take care of your site and all the technical aspects.
Stop worrying about WordPress and start growing your business.

We're certified:

FAQ

Some examples:

  • customize a website
  • add features via plugin or code
  • customize a theme or plugin
  • optimize the website speed
  • create a landing page
  • integrate 3rd part services (API, import/export)
  • built a client area
  • change the WooCommerce checkout

Yes, you can send requests for any website you like. We just need WordPress and hosting access 🙂

We will do a backup before any change, or work on a staging site if you prefer.

No, you can use the hours when you need it. The left over credit is always visible in your Client Area.

They are the senior developers of our team, with at least 10 years of experience on WordPress.

Working as a team, we can offer faster replies an better solutions compared to a freelancer.

You can reach them anytime from our ticketing system via email, or we can join your Slack team.

We’re always online and we prioritize emergencies.

We have an average response time of 4 hours during working hours (EU timezone).

You will get a referent, but all our team is read to help.

This way you get the advantage of having a team always available!

Of course, when you fill-in the request form, just ask for an estimation of the time required to complete the task.

Let's talk!

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