We believe in transparency and in this page we share data and metrics from our support team.
Trustpilot
Support team metrics
HelpScout Dashboard
Real-time support metrics - Last 30 days
Happiness Score
100%
Jul 13 - Aug 13
New Tickets
Jul 13 - Aug 13
Response Time
3h 22m
Average response time
Jul 13 - Aug 13
First Response Time
4h 12m
Average first response time
Jul 13 - Aug 13
Emergency Response Time
0h 24m
Tempo medio emergenze
Jul 13 - Aug 13