We believe in transparency and in this page we share data and metrics from our support team.
Trustpilot
Support team metrics
HelpScout Dashboard
Real-time support metrics - Last 30 days
Happiness Score
85%
Oct 4 - Nov 4
New Tickets
Oct 4 - Nov 4
Response Time
3h 53m
Average response time
Oct 4 - Nov 4
First Response Time
3h 42m
Average first response time
Oct 4 - Nov 4
Emergency Response Time
1h 22m
Tempo medio emergenze
Oct 4 - Nov 4